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已发表论文
结直肠癌患者电子健康素养的障碍与促进因素：一项现象学研究
Authors Xu Y, Chen Q, Wang M, Lu Y
Received 19 August 2025
Accepted for publication 26 December 2025
Published 8 January 2026 Volume 2026:20 556773
DOI https://doi.org/10.2147/PPA.S556773
Checked for plagiarism Yes
Review by Single anonymous peer review
Peer reviewer comments 3
Editor who approved publication: Dr Ramón Morillo-Verdugo
Yanhua Xu,1 Qun Chen,1 Min Wang,2 Yichen Lu3
1Gastrointestinal Surgery Department, The Affiliated Taizhou People’s Hospital of Nanjing Medical University, Taizhou, Jiangsu Province, People’s Republic of China; 2Surgical Department, The Affiliated Taizhou People’s Hospital of Nanjing Medical University, Taizhou, Jiangsu Province, People’s Republic of China; 3Oncology Department, The Affiliated Taizhou People’s Hospital of Nanjing Medical University, Taizhou, Jiangsu Province, People’s Republic of China
Correspondence: Min Wang, Surgical Department, The Affiliated Taizhou People’s Hospital of Nanjing Medical University, No. 366, Taihu Road, High-Tech Zone, Taizhou, Jiangsu Province, 225300, People’s Republic of China, Email 645911957@qq.com Yichen Lu, Oncology Department, The Affiliated Taizhou People’s Hospital of Nanjing Medical University, No. 366, Taihu Road, High-Tech Zone, Taizhou, Jiangsu Province, 225300, People’s Republic of China, Email yichenlu0522@163.com
Purpose: The real experience of patients with colorectal cancer in their electronic health (eHealth) practice was investigated to provide recommendations for the formulation of eHealth literacy improvement-oriented interventions in clinical settings.
Patients and Methods: A descriptive phenomenological study using Colaizzi’s analysis was conducted. Through purposive maximum variation sampling until data saturation, semi-structured interviews were performed with 14 colorectal cancer patients at a tertiary hospital in Taizhou, China. Data were analyzed following Colaizzi’s seven-step method with NVivo 12 qualitative data analysis software (NVivo 12.0). Trustworthiness was ensured via member checking, peer debriefing, and an audit trail.
Results: The following three themes and eight sub-themes were identified: patient personal factors (education level and age, patient illness denial, and willingness to search online for health information), social support factors (double-edged family support and positive effect of support from healthcare professionals), and information carriers and information quality (insufficient knowledge of available helpful information carriers, acceptance and evaluation of information carriers, and questionable information content quality).
Conclusion: Patients with colorectal cancer’s eHealth literacy is hindered by low willingness and ability to seek information. Healthcare professionals should motivate patients with colorectal cancer to actively seek information related to their disease; develop a healthcare provider–family–patient coordinated support system; and develop an information platform specifically focusing on patients with colorectal cancer. These integrated interventions at the individual, family, clinical, and systemic levels can collectively improve eHealth literacy and health outcomes.
Keywords: colorectal cancer, electronic health literacy, social support factor, qualitative research, Baidu, Zhihu, TikTok, phenomenological analysis
1Gastrointestinal Surgery Department, The Affiliated Taizhou People’s Hospital of Nanjing Medical University, Taizhou, Jiangsu Province, People’s Republic of China; 2Surgical Department, The Affiliated Taizhou People’s Hospital of Nanjing Medical University, Taizhou, Jiangsu Province, People’s Republic of China; 3Oncology Department, The Affiliated Taizhou People’s Hospital of Nanjing Medical University, Taizhou, Jiangsu Province, People’s Republic of China
Correspondence: Min Wang, Surgical Department, The Affiliated Taizhou People’s Hospital of Nanjing Medical University, No. 366, Taihu Road, High-Tech Zone, Taizhou, Jiangsu Province, 225300, People’s Republic of China, Email 645911957@qq.com Yichen Lu, Oncology Department, The Affiliated Taizhou People’s Hospital of Nanjing Medical University, No. 366, Taihu Road, High-Tech Zone, Taizhou, Jiangsu Province, 225300, People’s Republic of China, Email yichenlu0522@163.com
Purpose: The real experience of patients with colorectal cancer in their electronic health (eHealth) practice was investigated to provide recommendations for the formulation of eHealth literacy improvement-oriented interventions in clinical settings.
Patients and Methods: A descriptive phenomenological study using Colaizzi’s analysis was conducted. Through purposive maximum variation sampling until data saturation, semi-structured interviews were performed with 14 colorectal cancer patients at a tertiary hospital in Taizhou, China. Data were analyzed following Colaizzi’s seven-step method with NVivo 12 qualitative data analysis software (NVivo 12.0). Trustworthiness was ensured via member checking, peer debriefing, and an audit trail.
Results: The following three themes and eight sub-themes were identified: patient personal factors (education level and age, patient illness denial, and willingness to search online for health information), social support factors (double-edged family support and positive effect of support from healthcare professionals), and information carriers and information quality (insufficient knowledge of available helpful information carriers, acceptance and evaluation of information carriers, and questionable information content quality).
Conclusion: Patients with colorectal cancer’s eHealth literacy is hindered by low willingness and ability to seek information. Healthcare professionals should motivate patients with colorectal cancer to actively seek information related to their disease; develop a healthcare provider–family–patient coordinated support system; and develop an information platform specifically focusing on patients with colorectal cancer. These integrated interventions at the individual, family, clinical, and systemic levels can collectively improve eHealth literacy and health outcomes.
Keywords: colorectal cancer, electronic health literacy, social support factor, qualitative research, Baidu, Zhihu, TikTok, phenomenological analysis